Free shipping for ground shipping within Korea(Jeju and some other areas might have additional fee), International shipping cost varies by country and will calculated in Korean Won(KRW) at checkout.

Most of our orders are shipped within 2 business days of purchase from Seoul.

Once your order is shipped, we estimate you will receive your order within 4 to 7 business days of its ship date if you are located within Korea.

We do not ship on the weekend or Korean holidays.

We offer international shipping via EMS Express or KPACKET. Delivery typically takes 4-7 business days, depending on customs.

Please note that shipping times may vary, but we strive to get your order to you as quickly as possible.

We do not ship on weekends or Korean holidays.

Once your order has been shipped, you will receive an email with a tracking link.

If the link does not work or if you encounter any issues, please feel free to contact us atshop@sandrameynierkang.com.

To exchange an item (excluding sale items), please return the original item(s) in new, unworn condition with the original tags attached.

Exchanges must be requested within 3 business days of receiving your order.

Please note that the return and new shipping fees are the customer’s responsibility.

If you need to exchange a product due to damage or receiving the wrong item, please contact us via email at shop@sandrameynierkang.com. For these cases, return the item through your chosen courier with cash on delivery, and we will promptly send you the correct product.

Please mind that sales or items with discounter prices are not eligible for exchange.

Yes, we can process a refund if you notify us within 3 business days of receiving your item. 

Please return the original item(s) in new, unworn condition with the original tags attached.

The shipping fees for both the initial delivery and the return are the customer's responsibility.

Please note that items purchased on sale or with a discount are not eligible for refunds. 

We invite you to check our return & exchange policy page

Absolutely! We’d love to welcome you to our showroom. To ensure a personalized experience, please make a reservation in advance through one of the following methods:

• KakaoTalk: Message us on our channel "SMK."
• Email: Send a request to shop@sandrameynierkang.com.
• Text Message: Contact us at +82 10 4062 6920.
• Online: You can also book your visit directly through this page on our website.

We look forward to your visit!