Below FAQ are some common concerns of our clients before purchasing the items, if you have other questions,
please send it to shop@sandrameynierkang.com

How much does shipping cost?

Free shipping for ground shipping within Korea(Jeju and some other areas might have additional fee), International shipping cost varies by country and will calculated in Korean Won(KRW) at checkout.

How long does my shipping take?

Most of our orders are shipped within 2 business days of purchase from Seoul. Once your order is shipped, we estimate you will receive your order within 5 to 7 business days of its ship date if you are located within Korea. We do not ship on the weekend or Korean holidays.

How long does my international shipping take?

For international shipping we offer EMS Express which takes 5-20 business days depending on customs. Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible. We do not ship on the weekend or Korean holidays.

How can I track my order?

Once your order has been shipped, you may track your order by clicking on Order Tracking at the bottom of the website under the Store tab.

Can I make an exchange?

If you would like to exchange something for a different size or color, please return the original item(s). We only accept stuff in new condition, unworn and with original tags attached. The items should be returned within 3 business days for exchanges. The return shipping fee is to be paid by the customer as well as 3,500₩ for the second shipping fee.
In case of exchanges made due to products being damaged or the wrong products received, please inform us through email (shop@sandrameynierkang.com) / DM (@smk_dancewear / @smk_dancewear_kr) / Text Message (01040626920). Please send us through your choice of courier by cash on delivery and we will send you the right products as soon as possible.